Tuesday, November 01, 2011

Health Sciences authority website is major crapshit.

1. Cannot use Macbook
2. Must use Internet Explorer Browser
3. Called helpdesk. Filipino guy on the line. Help= No Help.

Pfft.

Is this stupid or stupid?

TSK. Isnt online payment suppose to be easy? But this is taking too long and it doesnt work!

WTH1@!$!#$%#^##%@$!@#!#



Composed an email to the HSA helpdesk.

DEAR SIR/MDM,


EARLIER THIS EVENING, I TRIED TO HELP MY MOM, MDM LIM KEON SIEW, SOLE PROPRIETOR OF ELLYANA BEAUTY&SLIMMING HOUSE, RENEW ONE OF HER COSMETIC PRODUCTS (PRODUCT DETAIL AND RENEWAL NOTIFICATION FROM HSE BELOW) BUT TO NO AVAIL.


PROBLEMS:


1. HSA WEBSITE DOES NOT SUPPORT MACBOOK OS.

2. MUST USE ONLY INTERNET EXPLORER BROWSER

3. PAYMENT CANNOT BE MADE VIA CREDIT CARD OWING TO PROBLEM WITH CREDIT CARD INFORMATION NOT BEING ABLE TO BE INPUT IN FIREFOX BROWSER ON A MACBOOK.

4. I DON'T HAVE A PC UNLESS I DO IT AT WORK. ON THE DESKTOP. AT MY WORK DESK.

5. I CALLED THE HELPDESK. SOME FILIPINO GUY WAS ON THE LINE, HE WAS RATHER HELPFUL, OR ATTEMPTED TO BE. WHATEVER INFORMATION HE'S GIVEN IS RENDERED USELESS BECAUSE I'VE HAD MY SISTER, WHO OWNS A PC THAT HAS INTERNET EXPLORER BROWSER, TO LOG IN AND DID ACCORDING TO WHATEVER HE'S ADVICED. BUT THIS MESSAGE CAME OUT:




PZ0102 PRISM Application Error





Our record reflects that your application is currently pending PSi ePayment processing. Please check with the helpdesk, if the problem persists.

WHAT AM I TO DO NOW? I'VE STILL GOT A PENDING PAYMET OF SGD$10 AND THIS IS STILL NOT RENEWED.



PLEASE ADVISE.

REGARDS,
KAREEN
XXXXX319





But thought better of it.

So I edited out a majr part of it. heh.

TSK. blardy hell. what kinda crap website is it?!

2 Comments:

At 8:20 am , Anonymous Anonymous said...

Did this get resolved? I am having a similar problem in MEDICS as the page timed out prior to me finding an acceptable card. If I resubmit I get the same error message you did.

 
At 1:48 pm , Blogger Kareen said...

Yea, I had to wait for the next working day

 

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